Privacy Policy

Sapphire Management respects your privacy. This Privacy Policy describes how information may be collected, used, protected, and disclosed when you use Sapphire Personal services, our website, or our communications services.

1. Information We Collect

Depending on the services you use, we may collect information such as:

• Your name
• Mobile telephone number
• Email address, when provided
• Account and service information
• Communication preferences
• SMS opt-in and opt-out records
• Requests, reminders, scheduling information, and support information
• Technical or usage information needed to operate and protect our services

2. How We Use Information

We may use information we collect to:

• Provide and operate Sapphire Personal services
• Respond to your requests and provide customer support
• Send reminders, notifications, and service communications you request
• Maintain and improve our systems and services
• Maintain records of communication preferences and consent
• Protect our customers, systems, and business from misuse or fraud
• Comply with applicable legal or regulatory requirements

3. SMS and Mobile Information

Mobile telephone numbers, SMS opt-in information, and messaging consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

We may use service providers when necessary to operate our systems, deliver communications, maintain technology, provide support, prevent fraud, or comply with law. These providers may receive information only as necessary to perform services on our behalf and are not authorized to use SMS opt-in information for their own marketing purposes.

4. SMS Communications

If you choose to receive Sapphire Personal text messages, message frequency varies depending on the services, reminders, notifications, and communications you request.

Message and data rates may apply.

You may stop receiving text messages at any time by replying STOP. For assistance, reply HELP.

5. SMS Consent Is Optional

Consent to receive SMS communications is voluntary and is not a condition of purchasing Sapphire Personal products or services.

6. How We Protect Information

Sapphire Management uses reasonable administrative, technical, and operational safeguards designed to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.

No electronic system or method of transmission can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide requested services, maintain appropriate business and consent records, resolve disputes, enforce agreements, and meet applicable legal or regulatory requirements.

8. Your Choices

You may request that Sapphire Management update or correct information associated with your Sapphire Personal service.

You may withdraw SMS consent at any time by replying STOP to a Sapphire Personal text message.

9. Changes to This Privacy Policy

Sapphire Management may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

10. Contact

Questions regarding this Privacy Policy or Sapphire Personal privacy practices may be submitted through Sapphire Management's website:

sapphire-management.com